Introduction
Swipers Gully
Vineyard & Winery regards customer privacy as an important part of
our relationship with our customers. The following privacy policy
applies to all Swipers Gully Vineyard & Winery users, and conforms
to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Iain Cowan at +61 3 9437 1421.
Collection of Information
In
order to use the Swipers Gully Vineyard & Winery website, we may
require information from you in order to provide the best service
possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Swipers Gully Vineyard & Winery is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any
details collected from Swipers Gully Vineyard & Winery customers is
required in order to provide you with our products and/or services, and
a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The
security of your personal information is important to us. When you
enter sensitive information (such as credit card numbers) on our
website, we encrypt that information using secure socket layer
technology (SSL). When Credit Card details are collected, we simply pass
them on in order to be processed as required. We never permanently
store complete Credit Card details.
We follow generally accepted
industry standards to protect the personal information submitted to us,
both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at icowan@swipersgully.com.au
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at admin@swipersgully.com.au
Orders
If
you purchase a product or service from us, we may request certain
personally identifiable information from you. You may be required to
provide contact information (such as name, Email, and postal address)
and financial information (such as credit card number, expiration date).
We
use this information for billing purposes and to fill your orders. If
we have trouble processing an order, we will use this information to
contact you.
Communications
Swipers Gully Vineyard & Winery uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at admin@swipersgully.com.au.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Third Parties
Swipers
Gully Vineyard & Winery may at its discretion use other third
parties to provide essential services on our site or for our business
processes. We may share your details as necessary for the third party to
provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Swipers Gully Vineyard & Winery does not share any information with third parties for any unknown or unrelated uses.
Legal
We
reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to
protect our rights and/or comply with a judicial proceeding, court
order, or legal process served on our Website.
Links
Links
on the Swipers Gully Vineyard & Winery site to external entities
are not covered within this policy. The terms and conditions set out in
this privacy statement only cover the domain name of www.swipersgully.com.au
Changes to Privacy Policy
If
we decide to change our privacy policy, we will post those changes to
this privacy statement, the homepage, and other places we deem
appropriate so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it. We
reserve the right to modify this privacy statement at any time, so
please review it frequently. If we make material changes to this policy,
we will notify you here, by Email, or by means of a notice on our
homepage.
Security Policy
Swipers Gully Vineyard & Winery uses the eWAY Payment Gateway for its online credit card transactions.
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site use the eWAY gateway and are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Swipers Gully Vineyard & Winery or any outside party.
- All transactions are performed under 256 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Swipers Gully Vineyard & Winery.
For more information about eWAY and online credit card payments, please visit
www.eWAY.com.au